Project Description

Summary

goPassport is a comprehensive, real-time COVID-19 alert system for inbound international travellers. It monitors and audits multi-level government policy on a range of pre-travel and in-country testing, quarantine and health measures using a real-time policy engine. The engine maintains every traveller’s individual pathway and status to safe entry and health compliance in a country.

By using the goPassport platform, countries can establish a reputation as a safe destination and be a preferred global destination for international students, tourists and other travellers without increasing the risk to their local population.

goPassport mitigates the potential risk posed by international travel and builds on existing border controls, health management capabilities, existing and new technologies.

Problem

International travel is high-risk in the current pandemic.

  • The closing of international borders has been a major contributor to success in protecting the population
  • The risk of a ‘second wave’ is understood and requires considerable mitigation
  • Travellers/students will require confidence that they will be travelling safely
  • A nation’s population needs to be confident that incoming international travel will not increase health risks
  • The economic cost of the cessation of travel is unsustainable in the longer term
  • Current systems provide fragmented and limited visibility of traveller movement, risk and compliance.

Benefits

goPassport is a comprehensive, real-time COVID-19 alert system for international travellers. It incorporates:

  • Pre-travel screening procedures
  • Pre-travel isolation and quarantine measures
  • In-country quarantine management
  • Ongoing symptom checking and escalation
  • Programmed testing
  • Traveller Medi-stay and Tele-health assistance
  • Real-time non-compliant response and escalation
  • Capacity to integrate service provider compliance status updates
  • Ability to manage multi-tiered national and regional policy programs.

SOLUTION

covid safe travel

Covid-19 Risk Ratings Map

Technology

real-time COVID-19 alert system system architecture diagram

OUTCOMES

Traveller Visibility

At the moment governments have limited controls and limited ability to see travellers throughout their journeys due either to there being no prior perceived need for monitoring, or where the jurisdiction moves between departments or agencies. However with reliable pre-travel testing and treatment, supported by goPassport’s reliable control system that ensures that no significant gaps exist, the traveller becomes “visible” for the entire journey commencing with the initial travel booking.

goPassport can also manage the health risks associated with travellers who hold (multiple-entry) visas or other means of visa waiver registrations.

Travel risk is managed

goPassport provides a policy “wrapper” around travellers to ensure safety for them and the in-country service providers. The policy controls in goPassport can be adjusted to reflect dynamic government edicts, country by country, and cater for state based variations in policy and time. It fully supports existing onshore health management and border control.

goPassport ensures that travellers/students entering a country are managed through multiple layers of health testing, isolation and controls with a full audit trace. Management of the risk has to be dynamic in implementation, and real-time in escalation.

Support reopening economies

The United Nations World Tourism Organisation (UNWTO) has reported strong declines in all regions and all areas of tourism. In Q1 2020 there has been 67 million fewer international tourist arrivals globally, resulting in 80 US$ billion lost in exports. As at May 2020, 100% of global destinations have travel restrictions. UNWTO global projections for 2020 show US$910 billion to US$1.2 trillion loss in export revenues from tourism and 100 to 120 million direct tourism jobs are at risk. The impact of restarting travel related industries, particularly in countries heavily reliant on tourism for GDP is clear: leisure and corporate travel, international education and temporary migrant workers (e.g. hospitality, fruit pickers) could all start stimulating the economy.

Reopening travel can also represent a huge competitive advantage for early adopters. For example, Australia will likely be the first major country to allow international students back into the country to study. Currently this is a A$34bn export industry. Australia will have a clear competitive advantage over other student destinations, such as the US, and paves the way for Australia to be the leader in this space.

Travel confidence

Travel confidence is two-fold: for both travellers and destination communities. A timely implementation of goPassport would place any country at the top of global destinations to visit for business, tourism and education. By providing confidence that inbound travellers have been continuously screened and cleared before travel, that they are monitored during their stay and have active travel-case management, local communities and domestic operators can be confident that they are safe in dealing with international visitors.

New asset for fighting future emergencies

goPassport will have a life beyond COVID-19; it will also become an important national asset which will strengthen a nation’s preparedness to rapidly and effectively respond to future emergencies. Additionally it will establish this destination as compliant, controlled and safe.

BUSINESS USE CASES

Corporate workforce travel compliance and safety

  • International business travellers can now demonstrate they are healthy and can travel overseas
  • They will have knowledge and trust that their destination country and their employer/office/host company is safe
  • Families of travellers will have comfort in their choice that the destination is safe
  • All support and instructions are within the GoPassport App
  • Business travellers can securely hold all medical information and details of their insurance cover within the App
  • Information is held privately with the business traveller and can be updated if they have multiple entries – only shared if there is a compromise
  • Details of the health status of the business traveller when they are applying for company permission to travel and a visa
  • Centralised view of the health status of ALL accepted travellers between offer and arrival
  • Business travellers will have a clear process to declare their health status
  • Details the required medicals to be carried out pre and post arrival
  • goPassport portal will provide health status on all business travellers by country and region
  • Any risks identified pre-arrival will be notified to the company and clear actions communicated to the traveller
  • Risk based quarantine (pre & post arrival) can be applied to each traveller and managed in the App
  • Contact tracing with the business traveller – privacy is paramount. Information is only provided on an individual level if a compromise has occurred that requires action or wider notification
  • Provides risk management around returning home & multiple entry business travellers.
  • Corporate travel is a multi-billion dollar industry. Travellers also reinvigorate their respective industries.
  • Clear competitive advantage over other business & convention destinations, and can pave the way for early adopter destinations to be leaders in this space
  • Support border control and visa risk systems
  • Ongoing understanding of health status of the individual, the state and office they are visiting – even with multiple entry travellers.

Building safe employee pathways

Safe digital management of student entry into Australia and ongoing monitoring

  • International students can now demonstrate they are healthy and can travel to study overseas
  • They will have knowledge and trust that their destination educational institution is safe
  • Parents will have comfort in their choice that their children are in a safe destination
  • All support and instructions are within the GoPassport App
  • Student can securely hold all medical information and details of their insurance cover within the App
  • Information is held privately with the student and can be updated if they have multiple entries – only shared if there is a compromise.
  • Early adopters will be among the first in allowing international students back
  • Details of the health status of the student when they are applying for a course & visa
  • Centralised view of the health status of ALL accepted students between offer and arrival
  • Student will have a clear process to declare health status
  • Required medicals to be carried out pre and post arrival
  • Go Passport portal will provide health status on all students by country and region
  • Any risks identified pre-arrival will be notified to the educational institution and clear actions communicated to the student
  • Risk based quarantine (pre & post arrival) can be applied to each student and managed in the App
  • Contact tracing with student privacy paramount, information only provided on individual level if a compromise has occurred that requires action or wider notification
  • Provides risk management around returning home & multiple entry students.
  • Early adopters will be among the the first countries to allow international students back into the country to study
  • This will further support Government efforts to reopen the economy
  • Currently a huge export industry. For example Australia: $34bn
  • Clear competitive advantage over other student destinations, such as the US, and paves the way for early adopters to be the leader in this space
  • Support border control and visa risk systems
  • Ongoing understanding of health status of the individual, the state they are in and the university – even with multiple entry students!

WHO IS BEHIND GOPASSPORT?

analytics and data science consulting

AlphaZetta is the lead in a consortium for goPassport

AlphaZetta is one of the world’s fastest growing analytics and digital consulting companies. Established in January 2017 it has been operating for 3.5 years and has grown to 750+ consultants globally. AlphaZetta has established a blue chip client base that includes DBS as well as innovative digital startups like Volt Bank and Self Assured (iSelf). AlphaZetta’s consultants have an average of 15 years of proven industry experience and are experts in managing large scale data and digital processes under strict privacy and security requirements.

Major areas of capability / Sector focus

  • Advanced analytics and data science
  • Digital applications and cloud services
  • Training (AlphaZetta Academy)
  • Staff augmentation and offshoring
  • Data privacy and data ethics
didgigo logo

Didgigo is an itinerary management and travel documentation solution used by some of the world’s largest tour operators. Didgigo supports travellers to experience destinations from the quotation to travelling stage with digital rich presentation that enhances their enjoyment whilst supporting their safe and incident free travel. Length of time in operation – since 2008 – 12 years initially as a travel publishing platform but since 2017 as an itinerary management and documentation tool.

Major areas of capability / Sector focus

  • Advanced analytics and data science
  • Digital applications and cloud services
  • Training (AlphaZetta Academy)
  • Staff augmentation and offshoring
  • Data privacy and data ethics
knowesis logo

Since Knowesis was established in 2013, the company has built and deployed SIFT, a real-time decision engine and analytics software specialising in large scale real-time analytics environments. Knowesis has a large customer installed base in South East Asia, focused on telcos and banks including Telstra and Volt Bank in Australia.

Major areas of capability / Sector focus

  • SIFT is a comprehensive real-time analytics platform
  • Proven record of managing large contact groups via both-way omni-channel flows
  • High performance data ingestion capability
  • In-built encryption and tokenisation addressing any data sovereignty requirements
  • Expert build and deploy team
  • High volume mobile GPS and network based tracking capabilities

LIVE AND INTERACTIVE COVID-19 TRAVEL RISK MAP

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