goPassport2020-08-05T03:14:30+00:00

Project Description

goPassport

Summary

goPassport is a comprehensive, real-time COVID-19 alert system for inbound international travellers. It monitors and audits multi-level government policy on a range of pre-travel and in-country testing, quarantine and health measures using a real-time policy engine. The engine maintains every traveller’s individual pathway and status to safe entry and health compliance in a country.

By using the goPassport platform, countries can establish a reputation as a safe destination and be a preferred global destination for international students, tourists and other travellers without increasing the risk to their local population.

goPassport mitigates the potential risk posed by international travel and builds on existing border controls, health management capabilities, existing and new technologies.

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Problem

International travel is high-risk in the current pandemic.

  • The closing of international borders has been a major contributor to success in protecting the population
  • The risk of a ‘second wave’ is understood and requires considerable mitigation
  • Travellers/students will require confidence that they will be travelling safely
  • A nation’s population needs to be confident that incoming international travel will not increase health risks
  • The economic cost of the cessation of travel is unsustainable in the longer term
  • Current systems provide fragmented and limited visibility of traveller movement, risk and compliance.

Benefits

Technology

The goPassport platform ensures that best practice technology and processes are embedded. Data is managed and stored locally (data sovereignty remains national). goPassport operates on a proven, scaled implementation of a real-time decision engine in MS Azure. (The same real-time decision engine and database is in production at scale today managing 4 million Australians at Telstra.)

Interconnections across different systems is a proven feature capability of the goPassport platform. Utilising state-of-the art OMNI channel capabilities enables multi level communication to the individual traveller and policy control entities. These interconnections allow alert, notification, response and escalation to be coordinated over a matrix of parties.

system architecture diagram

Outcomes

Business Use Cases

Corporate workforce travel compliance and safety

  • International business travellers can now demonstrate they are healthy and can travel overseas
  • They will have knowledge and trust that their destination country and their employer/office/host company is safe
  • Families of travellers will have comfort in their choice that the destination is safe
  • All support and instructions are within the GoPassport App
  • Business travellers can securely hold all medical information and details of their insurance cover within the App
  • Information is held privately with the business traveller and can be updated if they have multiple entries – only shared if there is a compromise
  • Details of the health status of the business traveller when they are applying for company permission to travel and a visa
  • Centralised view of the health status of ALL accepted travellers between offer and arrival
  • Business travellers will have a clear process to declare their health status
  • Details the required medicals to be carried out pre and post arrival
  • goPassport portal will provide health status on all business travellers by country and region
  • Any risks identified pre-arrival will be notified to the company and clear actions communicated to the traveller
  • Risk based quarantine (pre & post arrival) can be applied to each traveller and managed in the App
  • Contact tracing with the business traveller – privacy is paramount. Information is only provided on an individual level if a compromise has occurred that requires action or wider notification
  • Provides risk management around returning home & multiple entry business travellers.
  • Corporate travel is a multi-billion dollar industry. Travellers also reinvigorate their respective industries.
  • Clear competitive advantage over other business & convention destinations, and can pave the way for early adopter destinations to be leaders in this space
  • Support border control and visa risk systems
  • Ongoing understanding of health status of the individual, the state and office they are visiting – even with multiple entry travellers.

Building safe employee pathways

gopassport safe employee pathways flowchart

Safe digital management of student entry into Australia and ongoing monitoring

  • International students can now demonstrate they are healthy and can travel to study overseas
  • They will have knowledge and trust that their destination educational institution is safe
  • Parents will have comfort in their choice that their children are in a safe destination
  • All support and instructions are within the GoPassport App
  • Student can securely hold all medical information and details of their insurance cover within the App
  • Information is held privately with the student and can be updated if they have multiple entries – only shared if there is a compromise.
  • Early adopters will be among the first in allowing international students back
  • Details of the health status of the student when they are applying for a course & visa
  • Centralised view of the health status of ALL accepted students between offer and arrival
  • Student will have a clear process to declare health status
  • Required medicals to be carried out pre and post arrival
  • Go Passport portal will provide health status on all students by country and region
  • Any risks identified pre-arrival will be notified to the educational institution and clear actions communicated to the student
  • Risk based quarantine (pre & post arrival) can be applied to each student and managed in the App
  • Contact tracing with student privacy paramount, information only provided on individual level if a compromise has occurred that requires action or wider notification
  • Provides risk management around returning home & multiple entry students.
  • Early adopters will be among the the first countries to allow international students back into the country to study
  • This will further support Government efforts to reopen the economy
  • Currently a huge export industry. For example Australia: $34bn
  • Clear competitive advantage over other student destinations, such as the US, and paves the way for early adopters to be the leader in this space
  • Support border control and visa risk systems
  • Ongoing understanding of health status of the individual, the state they are in and the university – even with multiple entry students!

Who is behind goPassport?

AlphaZetta is one of the world’s fastest growing analytics and digital consulting companies. Established in January 2017 it has been operating for 3.5 years and has grown to 750+ consultants globally. AlphaZetta has established a blue chip client base that includes DBS as well as innovative digital startups like Volt Bank and Self Assured (iSelf). AlphaZetta’s consultants have an average of 15 years of proven industry experience and are experts in managing large scale data and digital processes under strict privacy and security requirements.

Major Areas Of Capability / Sector Focus

  • Advanced Analytics & Data Science
  • Digital applications and cloud services
  • Training (AlphaZetta Academy)
  • Staff augmentation & offshoring
  • Data Privacy and Data Ethics

AlphaZetta is the lead in a consortium for goPassport

Didgigo is an itinerary management and travel documentation solution used by some of the world’s largest tour operators. Didgigo supports travellers to experience destinations from the quotation to travelling stage with digital rich presentation that enhances their enjoyment whilst supporting their safe and incident free travel.

Length of time in operation – since 2008 – 12 years initially as a travel publishing platform but since 2017 as an itinerary management and documentation tool.

Major Areas Of Capability / Sector Focus

  • Itinerary management and documentation
  • Connectivity to legacy travel and tour operating systems used globally to automatically ingest travel itinerary data
  • Robust interactive travel app, E-Dox and Print documentation available in multi-languages
  • Handles detailed destination presentation, route mapping and client to agent in app communication via chat and notification

Knowesis Established in 2013, Knowesis has built and deployed SIFT, a real-time decision engine and analytics software specializing in large scale real time analytics environments. Knowesis has a large customer installed base in South East Asia, focused on telcos and banks including Telstra and Volt Bank in Australia.

Major Areas Of Capability / Sector Focus

  • SIFT is a comprehensive real-time analytics platform
  • Proven record of managing large contact groups via both-way omni-channel flows
  • High performance data ingestion capability
  • In-built encryption and tokenisation addressing any data sovereignty requirements
  • Expert build and deploy team
  • High volume mobile GPS and network based tracking capabilities
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